Our Solution Offerings Include:
Real Time Billing
Individual&Group Reports
Trend Analysis
Web Base
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Main features and benefits of S-5™ are:
 Call Logging and recording
Export files for further processing in spreadsheets or graphics tools
Consolidated billing information per tenant
Internal and external volume billing
Trend Analysis
Telephone Billing
S-5™ collects CDR's from the Cisco Call Manager™
at predetermined polling intervals as desired (3 minutes as default).
Successful calls are then processed and billed, accordingly.
Reports are generated supporting multiple tariffs of different Telco carriers for least cost
routing services.
Scalability in terms of the maximum no of users per tenant or max no of tenants per Cisco
Call Manager™ cluster is limited only by the capacity of Oracle™ database in use.
Web browser based administration as well as automatic back up and recovery are some
of the standard features of S-5™.
S-5™ Features
A unique, IP-based platform specifically conceived for Cisco Systems Call Manager
Operates as an NT system service that offers Automatic System Restart following power failure
Single or Multi-tenant operation
Web based management and reporting
Two options of CDR polling; Automatic or Manual
Automatic polling interval is parametric (in seconds or record count)
Example: Poll in every 3 mins. or poll in every 1000 records.
Option to backup raw data
Option to back-up processed CDR data
Alert if there is no data for a certain period of time (parametric)
Alert if the communication fails (No network connection or Call Manager is down)
Unlimited number of levels for departmental hierarchies
Carrier based tariff configuration
Multiple Carrier support
Time and Day based tariffs
Two level charge per minute
Surcharges can be defined for every level (extension, departments)
Surcharge rates may be fixed or percentage
Unlimited number of different types of charges may be defined (Service charge, taxes etc.)
Order of the charges may be altered
Direct, forwarded, consulted transfer, blind transfer, conference call billing
Discounts may be applied based on total cost or number of calls
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Discounts may be applied for general, VIP or groups
Direct, forwarded, consulted transfer, blind transfer, conference call billing
Standard reports for extensions, departments, carriers as well as staff performance reports like operator response times
Detailed Errorlogs
Interacts with a Micros-Fidelio-gateway module
Data Collection
Two options of CDR polling: Automatic or Manual
Automatic polling interval is parametric (in seconds or record count) Example: Poll in every 3 mins or poll in every 1000 records.
Option to back-up raw data
Option to back-up processed CDR data
Alert if the communication fails (No network connection or Call Manager is down)
Alert if there is no data for a certain period of time (parametric)
Processing
Unlimited number of levels for departmental hierarchies
Carrier based tariff configuration
Multiple Carrier support
Time and Day based tariffs
Two level charge per minute
Surcharges can be defined for every level (extension, departments)
Surcharge rates may be fixed or percentage
Direct, forwarded, consulted transfer, blind transfer, conference call billing.
Standard reports for extensions, departments, carriers as well as staff performance reports like operator response times
Detailed Error logs
Sending Data
Option to send Total Cost, Duration and Meter Pulse to external systems.
Multi-thread structure of the interface ensures that no message is lost under heavy load.
Indefinite buffering of data in case of external system link failure.
Multi-tenant Support
S-5™ fully supports multi-tenant environments run a single Cisco
Call Manager™ cluster with several IP-Telephony partitions. It distributes the same Quality
of Service across each tenant. Multiple Cisco Call Manager™ clusters are also supported.
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