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 The simplest solution for enhanced guest engagament.

NOT ANOTHER MESSAGING TOOL!

EMPOWERING PATIENT EXPERIENCES IN A SIMPLE AND GRACEFUL WAY

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Start communicating today. You can use your patients’ preferred messaging tool like WhatsApp, Viber, Line, SMS, Facebook Messenger, WeChat, etc. to deliver a seamless and personal communication experience like never before.

 

Handle multi-language and multiple requests in single screen. Grace enables multiple staff to respond to your patients, each from their own screen - and integrated with the Hospital Management Systems (HIS) so everything is updated correctly.

 

Grace is the simplest way to communicate with your patients – in the way they prefer.

KNOW YOUR PATIENTS

Grace improves the way you engage with your patients, boosting patient satisfaction and providing you with valuable analytics into patient satisfaction. With Grace, define corporate landline number as officially verified WhatsApp number, you can easily update, confirm, and inform your patients, respond to their questions, send appointment confirmation, and even understand their mood!

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Not a mobile app

Your patients can send and receive messages via text or their preferred chat application in real-time, without having to download anything else.

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Intelligent

Grace reduces the amount of time staff spends to respond to messages via its AI enabled chatbot, template responses and one-click request forwarding.

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Personalized

Grace is integrated seamlessly with the existing Hospital Information Systems (HIS). While helping a patient, you can quickly view patient information, past conversations, and patient preferences in one easy to navigate screen.

Innovative

Minimize face-to-face interaction between patients and staff while keeping your business efficiency and making patient stays even more convenient.

INCREASE YOUR CONCIERGE CAPACITY

Our AI supported chatbot enables faster & smarter responses for your patients. The result? Quiet patient room hallways with fewer ringing phones and shorter queues on patient admission desk. Grace is the messaging solution you did not realize you needed.
 

Best experience for patient communications - Texting something as simple as "Extra pillow" or ”Clean my room” is enough for Grace to understand a patient request. It automatically checks the HIS for the patient profile and sends the item request to the hospital operation system, or a printer.

Power Your Hospital with our Unique and Secure Smart Messaging Solution
Respond to patients quickly, assign tasks and escalate patient requests faster and more efficiently than before.

 

Right from admission to post discharge, Grace makes sure that your patients have a wonderful experience at your hospital.

Power Your Patient Messaging in a Unique, Secure, Smart Way - Manage more inquiries and help more patients, assign tasks and escalate multiple requests faster than before.

Connect with Your Patients before admission and after discharge - Handle multi language communications with unlimited operator support.

Capture Your Patients Mood - Identify patients’ mood and measure patient satisfaction via real-time analytics and intelligent reporting features.

Power Your Patient Messaging in a Unique, Secure, Smart Way - Manage more inquiries and help more patients, assign tasks and escalate multiple requests, faster than before.

Connect with Your Patients before admission and after discharge - Handle multi language communications with unlimited operator support.

Capture Your Patients Mood - Identify unhappy patients and measure patient satisfaction via real-time analytics and reporting features.

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