Voice Activated intelligent assistants allow patients access their patient services just by talking to the in-room Amazon Alexa. Patients can control TV, ask for amenities, place food ordering and even call nurse as easily as speaking out loud.
Voice Activated Intelligent Assistants are beneficial to enhance patient experience and staff efficiency. Incorporating Alexa-enabled voice assistants into patient care delivery, hospitals and healthcare centers enable patients access patient services and Info-tainment control just by talking in the room.
NevoAssist is designed to support hospitals in empowering their patients to take more control of their experience.With Alexa-integrated NevoAssist, patients can easily control TV, adjust the volume, surf music and TV channels, control lights, raise and lower window blinds, ask for amenities and even order for in-room services hands-free, without calling for a nurse to assist them. While enabling patient interaction without repeatedly pushing a call button and waiting for a nurse to respond, NevoAssist potentially frees up time for nurses and even physicians.
Control your Room Temperature, Lights, or TV with Voice Commands
Just like from several other Nevotek solutions, patient can control the lights, curtains and even the TV remote via Nevotek’s platform. Voice commands are customized for each clinic based on the technology that exists in patient room.
Personalized First Greeting
Alexa recognizes patients and greets them with special messages (including a happy birthday song or wishing them recovery soon) according to definition based on the patient’s admission records.
Let Alexa Answers FAQs
Is your patient-rights desk staff tired of answering frequently asked questions including breakfast time and discharge? Let Amazon Alexa takes over some load from their shoulders. Alexa answers FAQs with pre-defined answers.
Amenities and Room Service
NevoAssist and Alexa coordinate with housekeepers and kitchen team. When there is patient request for amenities, Alexa informs housekeepers and open a new task for housekeeping department by email or .api integration into hospital operation system. Charges are posted directly to the patient folio via the hospital information systems, and orders can also be printed on staff/kitchen printers.