Cloud technologies allows us to build systems that are
Improving energy efficiency
Monitored, managed, and maintained easily
Scalable and extendable
Without capital investment costs
Explore how VipConnect help you to adapt Webex Calling in hospitality.
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VipConnect Webex opens a new era in hospitality unified communications. Hotels are enabled with simpler but more powerful cloud communications without sacrificing from essential hospitality features.
Nevotek VipConnect solution is now integrated into Webex Calling. Cloud technologies waive requirements of having complex infrastructures on-prem and allows operations to be run on the cloud. With more than 21 years of experience in hospitality industry and more than 65 PMS systems supported, Nevotek enables Webex calling in hospitality. Nevotek’s wide library of supported PMS systems make Webex Calling suitable for any size or brand hotel.
A New Phone for Each Guest
Knowing your guest is one of the major key points in hospitality. Every hotel room has a phone, so why not give each-of your guests “a new phone” when they check-in? By updating the guest’s name upon check in, clearing past call history, and authorizing outgoing calls or limit calls with only internal. VIPConnect makes the guest feels like that their room phone is commissioned genuinely for them.
Add Value on Guest in Room Phones
VIPConnect provides hospitality guest services to guests over in-room phone such as voicemail, wake up calls, DND (Do Not Disturb), All those services can be used by guest automatically without anyone involved, like forwarding all calls to voicemail in DND mode.
Make Housekeepers’ Tasks Easier
The benefits of VIPConnect helps staff update housekeeping status, report minibar consumption, room status via phone and it will update the Property Management Systems (PMS) directly. No more paper notes or front desk calls needed- just dial an automated IVR and enter the correct code!
Real Time Posting
VIPConnect’s billing and accounting module tracks all telephony communications costs in real time and posts charges according to the hotel’s policy. Call charges reflect on guest folio in seconds, so the hotel is protected against lost revenue from guest phone calls.
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