Hotels, resorts and casinos create new services to integrate their guests
integrating business and premise systems on a single platform together with Cisco UCS & IP-Phones...
XMLConnect customizes cabin phones for your corporate brand identity and provides multi-language phone services for guest and crews. By using XMLConnect services guest and crew can enjoy interactive hospitality services. Luxury cruise liners, heavy duty work vessels, sea platforms and yachts can enhance on-board experiences by integrating guest and crew services like wakeup, voicemail and more with the in-cabin telephony.
Designed for Marine
XMLConnect allows you to display your corporate brand identity on phone screens and enhances Guest and crew services with one touch functionality, including calling the kitchen or accessing their voicemail boxes. Guest and crews can also schedule their own automated wakeup calls, saving your overhead while delivering wakeup call reporting directly.
Integrated with Cruise Management Systems
Since XMLConnect is fully integrated with the Cruise Management Systems, guest and crew names are displayed automatically on the screen and languages are set to their preferences automatically. Finally, even functions like in-cabin ordering, setting their cabin to Do Not Disturb, viewing their bill, or even checking out can now be possible to the hotel guest and crew via their in-cabin phone.
No More Printed Menus or Booklet on In-Cabin
Say goodbye to in-cabin menu cards as with XMLConnect, hotels can now provide any guide, in-cabin dining menu or safety information over the in-cabin phone screen. Any update to the content is easily updated in minutes.
Make Housekeepers’ Tasks Easier
The benefits of XMLConnect are also felt by your staff - as housekeeping staff can report minibar consumption and cabin status via phone directly, and it will update the Cruise Management Systems. No more paper notes or reporting by calling needed- just dial an automated IVR and enter the correct code!
Why to Get Up from Bed to Turn Off the Lights?
Imagine not having to get up out of bed to turn off the cabin lights – in those cases, XMLConnect’s cabin control feature is a life saver, with ability to turn off lights without getting up, simple by using the Phone screen environmental controls. It is integrated with most of the industry leading Building Management Systems.